Refund Policy

Last updated: June 10, 2026

60-Day Money-Back Guarantee

Try Looval for up to 60 days from delivery. If you're not happy, email support@looval.com with your order number and we'll issue a full refund of your first device or first supplement order, no questions asked.

How refunds work

Once approved, refunds are issued to your original payment method within 5-10 business days. We may ask you to return the device (we'll provide instructions); supplements don't need to be returned.