Privacy Policy

Last updated: June 10, 2026

Looval ("we," "us") respects your privacy. This policy explains what we collect and how we use it.

What we collect

When you visit or buy from our store we collect: order and contact details you provide (name, email, shipping address, phone), payment information (processed securely by Shopify Payments, we never see your full card number), and basic device/usage data (cookies, IP, pages viewed) to run and improve the site.

How we use it

To fulfill orders, send order updates, provide support, send marketing emails/texts you've opted into (unsubscribe anytime), prevent fraud, and improve the store.

Sharing

We share data only with services that run our business: Shopify (store + payments), shipping carriers, our review platform (Judge.me), email/SMS tools, and ad platforms for measurement. We never sell your personal information.